Your VoIP calls shouldn’t drop, and your Teams meetings shouldn’t freeze. Yet for most enterprises, these failures happen daily. The issue isn’t the app. It’s the network.
In today’s digital-first world, enterprises are investing heavily in collaboration platforms like Microsoft Teams, VoIP, and CCaaS to drive productivity and customer engagement. Simultaneously they are adding new services to their existing networks, changing traffic patterns and introducing new challenges. Even though many of these new services tout quality and reliability, they often continue to fall short of expectations. Leaving users still struggling with dropped calls, jittery video, and fragile connections—symptoms of a deeper architectural flaw in legacy networks.
“It’s time to move beyond vendor promises and deliver measurable outcomes that provide resilient, high-quality voice and video over any network.”
Today’s networks need a transformational technology to enhance resilience and security simultaneously, while eliminating the middle mile bottlenecks introduced to these often-older protocols (for example VoIP, SSL) not designed with current architectures, protocols and networking resilience in mind. Focus on achieving outcomes over lofty but unsubstantiated claims is not good enough, we must aim higher. In my time as a market researcher, I often saw many companies just using off the shelf open source, not actually cutting new ground. We need to cut new ground; transform the technologies we use to achieve tested and validated outcomes.
The Hidden Crisis in Enterprise Communication
Most organizations still rely on outdated networking models like VPNs, MPLS, or first-gen SD-WAN. These systems use single-path routing, creating a fragile tunnel between endpoints. If any part of that path fails—due to congestion, hardware faults, or cyberattacks—the entire session suffers. This leads to latency, jitter, and packet loss, which manifest as robotic audio, video cut-outs, and dropped calls.
These aren’t just technical nuisances—they’re business risks. A garbled CCaaS call can mean a lost sale. A frozen Teams presentation can derail a deal. And poor VoIP quality among executives can fragment strategic decision-making. The root cause? A single-path architecture that can’t adapt to the dynamic nature of the internet.
This means that practitioners need to address these new challenges head-on, not rely on marketing claims of those using traditional protocols over new stacks. A keen focus on transforming while also addressing the key resilience and security expectations we should have of sensitive voice and video communications – because Voice and Video and collaboration often contain our utmost sensitive data. So, we must protect and ensure its quality and reliability/resilience in tandem.
Download the White Paper: Transform Collaboration Speed and VoIP Resilience with Dispersive
These Common Challenges include:
- Security and Reliability Under Emerging Pressure and New Topologies
- Network Congestion and Traffic Volatility
- Maintaining Voice Quality at Scale
- Infrastructure Modernization and Vendor Coordination
- Edge Computing Deployment Complexity
Dispersive Stealth Networking explores each of these areas in our whitepaper Transform Collaboration Speed and VoIP Resilience with Dispersive Stealth Networking where we discuss the current challenges related to various deployments of VoIP and collaboration suites – often a mainstay for today’s modern communications stack.
Common Network-Related VoIP and Collaboration Challenges
Although many vendors make the claim that their technology improves VoIP and collaboration suite connectivity and performance. Our experience is that many of these providers actually are just using traditional SSL or IPSec, unmodified and tuned for these use cases. And thus, leading to poor performance over the claims they commonly make. These continue to plague large organizations and can lead to lost calls, lost business and impact on the bottom line, especially on the scale.
Latency & Jitter: This is a critical issue for real-time communications (VoIP, video conferencing). High latency (delay) and jitter (variation in delay) lead to delays, echo, and poor call quality.
Insufficient Bandwidth: Underestimating bandwidth needs, particularly during peak usage, causes congestion and degraded service.
Inadequate Network Assessment and Design: Not properly evaluating existing infrastructure and network design before deploying UCaaS can lead to poor performance due to outdated or incompatible systems or centralized designs that impede performance or hamper resilience.
Reactive or Manual Troubleshooting instead of autonomous operation: A passive approach to problem-solving—waiting for issues to arise before addressing them—is a significant disadvantage.
Organizations Need
- Actual resilience of network communications, not just open-source approaches that rely on 15 second failure timers that create significant disruptions.
- Autonomous tuning of the network, automated orchestration and monitoring for performance optimization
- Alerting systems that indicate and measure performance on a constant basis, automatically handling one-off situations like DDoS, Encryption tampering and Man in the middle (MITM) attacks as they arise.
Next-Gen Stealth Networking: Dispersive Technology Redefines Resilience for Collaboration
Enter Dispersive Stealth Networking: a military-inspired, software-defined solution that reimagines how data moves across the internet. By splitting traffic into multiple encrypted paths and dynamically routing it in real-time, Dispersive eliminates single points of failure and dramatically improves performance, security, and resilience.
This isn’t just another SD-WAN. It’s a zero-trust, multi-path fabric that proactively defends against cyber threats while optimizing voice and video quality—even in congested or unstable environments. Whether you're battling Teams cut-outs or VoIP latency, Dispersive offers a strategic shift from reactive troubleshooting to proactive, AI-driven network optimization.
Ready to make your network a competitive advantage? Discover how Dispersive empowers innovation, supports AI workloads, and ensures your collaboration tools perform flawlessly—no matter where your users are. Check out our new whitepaper and discover how you too can accelerate your network and do away with pesky drops and VoIP issues, or reach out to us directly to schedule an introductory call.
Header image courtesy of Waldemar Brandt on Unsplash.
